Cochabamba?s Formalities
?Cochabamba?s Formalities? is a digital app implemented by Cochabamba?s City Hall in 2019. This initiative seeks to promote citizen participation in the supervision and monitoring of the municipal public services. The app, which can be downloaded in any mobile phone, allows citizens to have access to all the information, requirements, and processes related to all municipal formalities. By using the app, citizens can prepare the documents before requesting formalities on-site, increasing the efficiency and speed in the bureaucratic processes. Additionally, the app allows citizens to follow-up existing applications and requests, and to make complaints and reports. With the aim of decreasing corrupt practices, the app also allows users to identify the public officials that are authorized to collect payments.
Institutional design
Formalization: is the innovation embedded in the constitution or legislation, in an administrative act, or not formalized at all?
Frequency: how often does the innovation take place: only once, sporadically, or is it permanent or regular?
Mode of Selection of Participants: is the innovation open to all participants, access is restricted to some kind of condition, or both methods apply?
Type of participants: those who participate are individual citizens, civil society organizations, private stakeholders or a combination of those?
Decisiveness: does the innovation takes binding, non-binding or no decision at all?
Co-governance: is there involvement of the government in the process or not?
- Formalization
- only backed by a governmental program or policy
- Frequency
- regular
- Mode of selection of participants
- open
- Type of participants
- citizens
- Decisiveness
- democratic innovation yields no decision
- Co-Governance
- yes
Means
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Ends
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