?Dilo Aquí? (?say it here?)
The mobile app and web platform "Dilo Aqui" is a digital tool for reporting corruption, presented by the non-governmental organization Transparencia Venezuela, the national chapter of Transparency International. It enables citizens to send complaints from mobile phones or computers in the form of text, photo or video on any public matter. The app offers the option of reporting cases of corruption in housing, health, police and transit, education, registries and notaries, public services and other general complaints. In addition, the complainant receives a case number with which to follow up on the complaint and see the current status of the case. In addition, Transparencia Venezuela compiles and regularly publishes these complaints on its website. If the evidence is sufficient, the lawyers of the organization are also in charge of presenting the information in the justice system. In the first four months of operation, more than 300 complaints were received through the app.
Institutional design
Formalization: is the innovation embedded in the constitution or legislation, in an administrative act, or not formalized at all?
Frequency: how often does the innovation take place: only once, sporadically, or is it permanent or regular?
Mode of Selection of Participants: is the innovation open to all participants, access is restricted to some kind of condition, or both methods apply?
Type of participants: those who participate are individual citizens, civil society organizations, private stakeholders or a combination of those?
Decisiveness: does the innovation takes binding, non-binding or no decision at all?
Co-governance: is there involvement of the government in the process or not?
- Formalization
- not backed by constitution nor legislation, nor by any governmental policy or program
- Frequency
- regular
- Mode of selection of participants
- open
- Type of participants
- citizens
- Decisiveness
- democratic innovation yields no decision
- Co-Governance
- no
Means
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Ends
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