Citibeats: Covid-19
?Collective intelligence on social needs during COVID-19? is a platform developed in 2020 by the Spanish company Citibeats with support of the Inter-American Development Bank. Its purpose is to aggregate data related to citizen concerns around the COVID-19 pandemic and make it available to governments and stakeholders on a website, so that this data can be used as input for government policies, increasing the level of responsiveness of the latter. Citibeats collects data from public Tweets that include the words COVID-19, coronavirus, or related terms. The platform categorizes tweets into 13 categories (crisis measures, food security, household economy, business economy, remote working, health system, cultural impact, mental health, vulnerable people, education, fake news, environment and citizen initiatives) and then measures the presence of each category in each Latin American country. The mapping focuses on countries where internet penetration ranges from 55% to 93%. Additionally, Citibeats detects in the analyzed data proposals, ideas and innovations from citizens to respond to the COVID-19 pandemic and publishes them on the platform so that those actions can be replicated by other citizens (for example, going out and applauding health care workers, or raising awareness about the quarantine).
Institutional design
Formalization: is the innovation embedded in the constitution or legislation, in an administrative act, or not formalized at all?
Frequency: how often does the innovation take place: only once, sporadically, or is it permanent or regular?
Mode of Selection of Participants: is the innovation open to all participants, access is restricted to some kind of condition, or both methods apply?
Type of participants: those who participate are individual citizens, civil society organizations, private stakeholders or a combination of those?
Decisiveness: does the innovation takes binding, non-binding or no decision at all?
Co-governance: is there involvement of the government in the process or not?
- Formalization
- not backed by constitution nor legislation, nor by any governmental policy or program
- Frequency
- regular
- Mode of selection of participants
- restricted
- Type of participants
- citizens
- Decisiveness
- democratic innovation yields no decision
- Co-Governance
- no
Means
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Ends
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