Bache 24
Bache 24 (lit. Pothole 24) is an application for mobile phones implemented by the Government of Mexico City to enable citizens to send reports of potholes found in the road network. Authorities commit to visiting the site in a period of no more than 24 hours. The program aims to guarantee the road and pedestrian safety of the inhabitants of Mexico City. It is in operation 365 days a year, 24 hours a day.
Institutional design
Formalization: is the innovation embedded in the constitution or legislation, in an administrative act, or not formalized at all?
Frequency: how often does the innovation take place: only once, sporadically, or is it permanent or regular?
Mode of Selection of Participants: is the innovation open to all participants, access is restricted to some kind of condition, or both methods apply?
Type of participants: those who participate are individual citizens, civil society organizations, private stakeholders or a combination of those?
Decisiveness: does the innovation takes binding, non-binding or no decision at all?
Co-governance: is there involvement of the government in the process or not?
- Formalization
- not backed by constitution nor legislation, nor by any governmental policy or program
- Frequency
- regular
- Mode of selection of participants
- open
- Type of participants
- citizens
- Decisiveness
- democratic innovation yields no decision
- Co-Governance
- yes
Means
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Ends
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