Platform to report overpricing or shortage of products
Amidst the COVID-19 pandemic and due to the high number of dengue infections, the authorities of Consumer Defense in the Province of Catamarca implemented a platform that allows citizens to report overpricing or shortage of products, as well as abusive and discriminatory treatment in stores. Those who wish to make a report may do so by filling in an online form. By doing this, the authorities seek to ensure that the necessary products to face the pandemic and prevent the spread of dengue are available in local shops at fair prices.
Institutional design
Formalization: is the innovation embedded in the constitution or legislation, in an administrative act, or not formalized at all?
Frequency: how often does the innovation take place: only once, sporadically, or is it permanent or regular?
Mode of Selection of Participants: is the innovation open to all participants, access is restricted to some kind of condition, or both methods apply?
Type of participants: those who participate are individual citizens, civil society organizations, private stakeholders or a combination of those?
Decisiveness: does the innovation takes binding, non-binding or no decision at all?
Co-governance: is there involvement of the government in the process or not?
- Formalization
- only backed by a governmental program or policy
- Frequency
- regular
- Mode of selection of participants
- open
- Type of participants
- citizens
- Decisiveness
- democratic innovation yields no decision
- Co-Governance
- yes
Means
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Ends
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