Estoy en Acción App
Through the Estoy en Acción App (lit. I?m in Action), the residents of General Roca can make complaints and report real-time law violations, send suggestions to the authorities and find out the latest news regarding municipal management. The app can be downloaded to any smartphone and it allows the citizen to communicate quickly and easily with municipal management, for example to report faults or claim services. It also lets users include photos and geolocation to their complaints, or to offer suggestions and ideas for improving the city.
Institutional design
Formalization: is the innovation embedded in the constitution or legislation, in an administrative act, or not formalized at all?
Frequency: how often does the innovation take place: only once, sporadically, or is it permanent or regular?
Mode of Selection of Participants: is the innovation open to all participants, access is restricted to some kind of condition, or both methods apply?
Type of participants: those who participate are individual citizens, civil society organizations, private stakeholders or a combination of those?
Decisiveness: does the innovation takes binding, non-binding or no decision at all?
Co-governance: is there involvement of the government in the process or not?
- Formalization
- not backed by constitution nor legislation, nor by any governmental policy or program
- Frequency
- regular
- Mode of selection of participants
- open
- Type of participants
- citizens
- Decisiveness
- democratic innovation yields no decision
- Co-Governance
- yes
Means
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Ends
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