We are Chiantla App
We are Chiantla is a mobile app implemented by the Municipal Government of Chiantla with the objective of promoting transparency and citizen participation. The application was designed through a participatory process involving civil society, local representatives and representatives of tech companies. During this process, participants exchanged ideas and opinions on the main needs of citizens regarding municipal services. In March 2017 the app was officially launched. Through the app, citizens can access accurate information on the use and spending of the public budget, as well as contact details regarding municipal services. In addition, the app allows residents to send reports to municipal authorities about failures in public services and infrastructure.
Institutional design
Formalization: is the innovation embedded in the constitution or legislation, in an administrative act, or not formalized at all?
Frequency: how often does the innovation take place: only once, sporadically, or is it permanent or regular?
Mode of Selection of Participants: is the innovation open to all participants, access is restricted to some kind of condition, or both methods apply?
Type of participants: those who participate are individual citizens, civil society organizations, private stakeholders or a combination of those?
Decisiveness: does the innovation takes binding, non-binding or no decision at all?
Co-governance: is there involvement of the government in the process or not?
- Formalization
- only backed by a governmental program or policy
- Frequency
- sporadic
- Mode of selection of participants
- open
- Type of participants
- citizens
- Decisiveness
- democratic innovation yields no decision
- Co-Governance
- yes
Means
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Ends
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